Remote care for clinics
Your care team, between visits.
Patients check in from their phone in about a minute, log their medicines and connect a wearable. When something changes, your care team sees it in one live inbox, with what the patient said about it.
Runs in the phone’s web browser. Patients add it to their home screen, with no app store download.
One morning, both sides
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Her Fitbit reports a resting heart rate of 112. Her usual is 62 to 78.
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MyndfulPal asks what’s going on. She taps Pain and types “lower back.”
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The alert is already in Triage, marked High, with her answer attached.
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Dr. Okafor replies. The message is waiting on Maya’s Today screen.
What MyndfulPal does
Patients check in at home. Your team sees what changed.
Two apps share one record: a phone app for patients and a web portal for the care team. What a patient logs reaches the team right away, and what the team sends back appears on the patient’s Today screen.
For patients
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A daily check-in
Mood, a blood pressure reading if they have a cuff, and two short questions that follow up on yesterday. It takes about a minute. In the 30 days after a heart-failure stay, it’s six questions and a weigh-in instead.
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Medicine reminders
A reminder at each dose time from the care plan. One tap marks it taken.
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Their wearable, connected
Fitbit or Oura. Thirty days of data set each person’s usual range for heart rate and sleep.
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A private AI companion
Patients can type, talk or tap pictures. The chat stays private. The care team gets a daily summary, and an alert if the patient may be unsafe.
For care teams
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Triage, live
Every open alert for the clinic in one inbox, most urgent first. It updates as patients check in, without a refresh.
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Urgent alerts by text and email
A blood pressure crisis, a safety concern or chest discomfort after discharge reaches the lead clinician and whoever is on call, even with the portal closed.
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The whole patient record
Readings, check-ins, medicines, the care plan, ICD-10 diagnoses, discharge papers and signed nursing notes, with an audit log of every change.
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A weekly summary for each patient
Drafted every Monday from the week’s check-ins, readings and doses. Mark it reviewed once you’ve read it.
New · After a hospital stay
Thirty days of heart-failure monitoring after discharge
Patients send their discharge papers from their phone, and a nurse verifies what the AI read from them. Each morning for 30 days they answer six questions and weigh in. When something changes, a nurse gets one episode to review, assesses the patient, and signs a note the AI drafted.
- Discharge papers read by AI, verified by a nurse
- One episode per patient, not one alert per answer
- Nursing notes drafted for the nurse to sign
Alert levels
Sorted the way you’d triage it
Every alert gets one of five levels when it fires. Triage shows the most serious first, then the newest. The limits below are the defaults. Your clinic can change them, and so can each patient’s care team.
- Urgent
A blood pressure reading of 180/120 or higher, or a safety concern from the companion.
Text and email to the lead clinician and on-call staff
- High
Resting heart rate 40% or more away from the patient’s usual.
Email to the lead clinician
- Elevated
Three blood pressure readings in a row above 140/90, or heart rate outside the usual band.
Shown in Triage
- Watch
Low mood on three check-ins in a row, or three missed doses in a week.
Shown in Triage
- Missed
No check-in for two days. It clears on its own when the patient checks in.
Shown in Triage, and the patient gets a reminder
Heart-failure patients in their 30 days after discharge are reviewed as episodes instead: Urgent, High or Moderate, one per patient, in Needs review. How episodes work
Privacy
Patients know who sees what.
People share more when they know where it goes. Each patient is told, before they start, exactly what reaches their care team.
Privacy and safety in detail-
Companion chats stay with the patient
The care team sees a daily summary and any safety alert. They can’t open the conversation itself.
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Nothing medical in texts or emails
Reminders and alerts never name a condition, a reading or a medicine. “Your care team sent you a message.”
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Each clinic’s data stays with that clinic
The database itself refuses to return another clinic’s records, as a second lock behind the app’s own checks.
See the whole loop in one call
We’ll add a test patient, check in as them on a phone, and you’ll watch the alert land in Triage.